What's new at Ticksy?

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New feature – Email Piping

We’re happy to announce that Ticksy is now supporting Email Piping. What that means?It means that your customers will be […]

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Updates

Ticksy Roadmap for 2022

Thank you to everyone who participated in our customer satisfaction survey! Your feedback means a lot to us! It helps […]

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Updates

Custom fields in submit ticket page

Yes, it is now possible to define custom fields that will be displayed in the submit ticket page: Text field, […]

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Updates

New integrations – THEMELY

Great news – Ticksy is now integrating with Themely so if you’re selling your products there, you can enable purchase […]

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Updates

New integrations – FREEMIUS

Great news, Ticksy is now integrating with Freemius so if you’re selling your products there, you’re now able to validate […]

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Updates

New features

Here’s what’s new:Now you are able to contact your existing customers by composing a ticket to them by clicking the […]

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Updates

Ticksy now part of Yomali

On January 2018, Ticksy was acquired by Yomali – an International conglomerate focused on developing solutions for customer support, payment […]

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Updates

The Big Ticksy Update, 2016

Ticksy 3.5 is here with a whole slew of new features and improvements. Here’s an overview of what’s new. Major Envato […]

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Updates

Envato Purchase Code (API) Issues Explained

Recently we started receiving many support requests due to issues with purchase codes not getting validated properly. It’s a frustrating issue with a simple fix.

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Updates

An Update: Better Envato API Handling

If you have been a Ticksy user for even just a few weeks, you may have noticed a pretty severe issue when […]

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