Thank you to everyone who participated in our customer satisfaction survey!
Your feedback means a lot to us! It helps us make sure we are working on developing the features and functionality you need.
Continually improving Ticksy while staying true to our core values – keeping Ticksy simple, elegant and intuitive to use.
Here are the upcoming features you can expect to see in Ticksy this year:
- Ticket Tags
Associate tags with tickets, so that you can group your tickets based on topics.
Works with both Private and Public tickets.
- Email Parsing
One of the top requested features is almost here!
Ticksy Email Parsing will allow your customers to send an email to [email protected] , then thanks to our Ticksy magic, have that email automagically converted into a ticket.
- Custom domains
Yes! Custom domains are almost here.
Now you can switch from COMPANY.ticksy.com to using a completely custom domain.
Coupled with Ticksy’s flexible branding capabilities, you now have full control over the customer’s experience