It’s been a widely requested feature for quite a while, and now it’s here. Click to read more about how this new feature works!
Read MoreWhat's new at Ticksy?
Features, Updates
Assigning ticket categories to multiple support agents is here!
Updates
Ticksy v3.1.0 Update
Ticksy 3.1.0 is here with some big new features and other smaller updates. Here’s a quick overview of what’s new.
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Ticksy v3.0.9 Update
Ticksy 3.0.9 is here with some new features and updates. Here’s a quick overview of what’s new.
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We need your feedback!
We have some new features on the radar and would love to get your feedback on how you’d like some of these to work. Let us know what you think in the comments!
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Important Update for Envato Authors
A lot of Ticksy users have been asking about the upcoming Envato Support changes and how that will affect Ticksy’s support system.
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New Language: Norwegian
Hei venner! The Norwegian language has been added to Ticksy as an option for translation!
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New Language: Italian
Ciao! The Italian language has been added to Ticksy as an option for translation!
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Ticksy API Classes, Clients & More
Since releasing the Ticksy API beta, we’ve had some great feedback as well as talented people building great things with it. Here are three released within the last week or two.
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New Feature: Printable Articles
We’ve implemented a new feature for articles that will allow you to print either an entire category of articles or a single article. Just use the “Print this Category” or “Print this Article” buttons at the top right.
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New Feature: Notifications Dropdown
We’ve implemented a new feature for notifications that will show up in the upper right of the employee view. For now, these notifications will include comment likes, ticket assignment updates, and feature updates like this one.
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