On January 2018, Ticksy was acquired by Yomali – an International conglomerate focused on developing solutions for customer support, payment processing, shopping carts, traffic generation and fulfillment.

What this means:

Over the last 4 years, Justin Scheetz built Ticksy into the world’s cleanest and most-intuitive help desk system.  Clients love Ticksy thanks to its minimalist approach, beautifully implementing all the features you need to exceed customer’s expectation.

Joining forces with Yomali, we can now introduce a more robust infrastructure and deploy additional software development resources, continuing to develop Ticksy while staying true to its original nature:  Clean, simple, fast, affordable with zero bloatware.

What you can expect:

The great Ticksy service, now supercharged with faster response times and new features, carefully curated to maintain the subtle balance of simple and powerful.  Pricing will remain the same.  We have no plans to increase prices.  Our focus is on continuing to find ways to better service your needs.

More specifically – we are currently working on extending support beyond Envato, custom domains, email-to-ticket and Shopify integration.

If there’s anything you are looking to see in Ticksy, please reach out anytime!

We are sincerely grateful for the opportunity to work with each and every one of you.  If there’s anything we can do to better serve your needs, never hesitate reaching out.

We are always here for you!

HelpGrid – our sister company:

Need help with handling tickets and phone calls?  One of Ticksy’s sister companies in the Yomali group, is HelpGrid.   At HelpGrid, we handle emails, phone calls and live chats on your behalf, so that you can focus on your core competency.

To learn more about HelpGrid, please contact them directly.  Mention “Ticksy” for a 10% discount off the first 90 days.